UGREEN NASync DXP4800 Plus: the campaign headline describes a different model

A four-bay network storage box that raised US$6.68 million on Kickstarter. Somebody outside the company put the machine on a desk, ran a benchmark, and published the number, and doing so exposes a separate problem: the specifications in the campaign headline are not the specifications of this model.

Maker: UGREEN. The Kickstarter campaign gives its location as Seattle, WA
Price: US$619.99 for the DXP4800 Plus with no drives, marked down from a US$729.99 regular price on the maker’s own store. Confirmed on 19 August 2026 and may change.

Read the campaign headline against this model’s spec sheet

The Kickstarter campaign’s summary line reads: “184TB Capacity | Intel® Core™ i5 Processor | Dual 10GbE Network Ports | Dual Thunderbolt™ 4 Ports”.

None of those four figures describes the DXP4800 Plus.

This is not a trick. The campaign funded a series, and a series headline naturally quotes the top of the range. But the DXP4800 Plus is the model most people will land on — it is roughly half the price, and a reader who remembers “dual 10GbE and Thunderbolt” from the campaign will not find either in this box. Both product pages were read on 7 August 2026 and the figures above are taken from them.

The campaign

Source: the campaign page, read on 7 August 2026. It reached 33,393% of its goal.

The campaign page has not been updated since June 2024. For a crowdfunded project that would usually be a warning. Here it is not, because the product is in full open retail with a current price, a support site, a downloads centre and a published software roadmap. The campaign simply stopped being where the company talks to its customers.

One thing worth saying plainly

UGREEN is not a startup. It is an established consumer-electronics manufacturer that sells chargers, cables and hubs at scale, and this was its entry into a new category rather than its first product. The risk a backer took here was not “will this company exist next year”. It was “will the software be finished”, and that turned out to be the right question.

Somebody measured it

James Bruce reviewed this exact model at MakeUseOf on 20 May 2024, with the machine in his possession. He reported 229.3 MB/s and 196.4 MB/s in the BlackMagic Disk Speed Test, set up RAID, and tested Plex hardware transcoding with H.265 video. He scored it 8 out of 10, summarising the hardware as impressive and upgradeable and the software as early-stage.

Two caveats we will not paper over. The review does not carry an explicit statement about whether the unit was supplied by UGREEN, though it mentions receiving setup instructions from the company. And it is now over two years old — it describes the software as it stood at launch, which is exactly the thing that has changed most since.

A second piece, a UGOS Pro assessment at Need to Know IT last updated 21 July 2026, is more current but weaker as evidence: it has no individual byline, its own methodology says it works from official specifications and vendor documentation rather than a machine, and it discloses that its links are affiliate links. We are citing it for its list of missing features, not as a verdict.

What the maker publishes about this model

The 1,250 MB/s figure is what a 10GbE link can carry, not what these drive bays will produce. The measured figures above — around 230 MB/s — are what one reviewer got from a real array. Both numbers are true and they are answering different questions, which is worth knowing before the larger one sets an expectation.

The software, which is the real question here

UGOS Pro is the operating system, and it is where every source we read draws its reservation.

To UGREEN’s credit, the company publishes a dated update roadmap, last revised 12 May 2026, listing 14 recently completed features and 17 planned for the next twelve months, with the caveat that plans may change. Publishing a dated roadmap at all is uncommon, who publish nothing after the campaign ends.

The gaps identified in the 2026 assessment cited above: a young app centre with fewer applications than rivals, no virtualisation, no ZFS, basic surveillance features, and thinner documentation and community resources than platforms with a fifteen-year head start. Volume encryption appears on the roadmap as planned rather than shipped.

None of that is a defect in the hardware you are buying. It is a question about what the box will be able to do in three years, which is the timescale that matters for a machine holding your files.

Pros

• An outside reviewer published a measurement and a score, which is rare here
• An established manufacturer rather than a first-time creator, a different risk entirely
• Delivered on a campaign of 13,285 backers and moved into normal retail with support and firmware
• Memory expandable to 64 GB and two M.2 slots, so the machine can be improved rather than replaced
• A dated software roadmap published and revised, which almost nobody in this category does
• Noise figure stated as a range rather than a single best case

Cons

• The campaign headline advertises an i5, dual 10GbE and Thunderbolt 4 that this model does not have
• The software is the weak half of the product, by the account of every source we read
• No virtualisation, no ZFS, and volume encryption still listed as planned
• The one measured review is over two years old and predates most of the software work
• No power draw published for a machine designed to run continuously
• The 1,250 MB/s headline figure describes the network port, not the storage
• The one measured review does not say whether the unit was supplied by the maker

Where this leaves a buyer

The hardware is the reason to buy, and it comes from an established manufacturer rather than a first-time creator. Check the DXP4800 Plus specification sheet rather than the campaign headline, and treat the software as the open question — every source we read raised it, and the one measured review predates most of the work done since.

FAQ

Does it have Thunderbolt and dual 10GbE like the campaign said?
Not this model. The DXP4800 Plus has one 10GbE port, one 2.5GbE port and no Thunderbolt. Those features are on the DXP8800 Plus, which is US$1,369.99.

How fast is it really?
The only published measurement we found is 229.3 MB/s and 196.4 MB/s in the BlackMagic Disk Speed Test, from one reviewer in May 2024. The maker’s 1,250 MB/s figure describes the network port’s capacity, not the drives.

Does it come with drives?
No. The price is for the enclosure. Budget for four drives on top.

Is the software finished?
No, and the maker does not claim it is — it publishes a roadmap of 17 features planned for the coming year. Whether that matters depends on whether you need what is missing.

Is US$619.99 the real price?
It is the price on the maker’s store on 19 August 2026, marked down from US$729.99. It was US$656.99 when we first checked on 7 August. Check before you buy.

Where to buy

Loupe has not handled this product. Every figure above is linked to the source it came from.